FAQs
If you have more unanswered queries,
do not hesitate to talk to us.
How can I benefit from your services?
You should make sure you file on time while following the rules and guidelines set by the law. However, you could be busy trying to earn more money or perhaps you have other duties to fulfil. We can help you meet the deadline in submitting the tax return.
Our experience has taught us that many Australians are eligible to claim a tax refund due to a range of circumstances.
Taxreturn.com.au offers accounting and tax agent services for the citizens of Australia. We provide an online platform that you can easily use anytime you want and anywhere you may be.
How much can I expect to pay for your service?
What about the ATO’s myTax?
Even if you already know how to file your tax return, you will still have to figure out what to do in case you receive an amended assessment from the ATO. If the ATO audits you, you will end up not knowing what to do.
You are missing out if you are still using myTax or MyGov of the Australian Taxation Office. More than 70% of Australians are now turning to tax agents, such as Taxreturn.com.au. We provide you with an easy to use online tax return platform so that you can maximise your refund. At the same time, our service helps you lodge your tax return accurately and on time. We are the most hassle-free solution for all tax-paying Australians.
What pieces of information should I provide for my tax return?
You will also need to give us your interest statements, which include your bank interest. You should also provide information regarding any dividends, other income statements, and deductions. The latter may include work-related expenses, donations to certain organisations, and more. It will be helpful if you can provide us with a summary of all your health policies, especially privately held ones. Finally, you may have to give us the taxable income of your spouse, along with a few more details.
All the needed documents above will help us provide you with a near-accurate estimate of your tax refund. If you are unsure about the details we ask for, you can simply contact us through phone or by email.
How does this process work?
Make sure that you have completed all the required information. Also, add your income and guarantee that you have included all earnings from other sources, aside from your job. You can then add deductions, which is a crucial part of giving you the most out of your refund. We encourage you to have all the receipts ready.
Depending on your case, you may add other offsets, including your private health insurance. Finally, you will need to upload certain documents, including tax deductions and income statements. If you are a first-time user on our website, we need you to give us a copy of your ID, as well as your passport or driver’s licence.
Check and recheck before hitting the Send button. Do not forget to electronically sign the document. There are no worries here though because our accountants will also evaluate the information you have given before lodging the tax return to ATO.
Do I still have to send a physical copy of my tax return to your company?
Do you protect the documents or information I provide?
Is it guaranteed that I will get a refund?
The amount you can claim will vary, which is why it is highly recommended to keep the receipts of the expenses. You should also provide their purpose, such as the extent you used the items that are related to your earnings.
Whilst majority of our customers receive tax refunds, in certain circumstance clients may have tax to pay. This can be cause by a number of different items, either way if you in a situation where you have tax payable we will make sure that this is as low as it can be and you pay the least amount of tax possible.